As C2C deals with the online consumer complaints where we are committed to assist those who are seeking redressal against their consumer complaints, therefore we have set up a Customer Care department where we render our niche services to our customers. From that perspective, our customer service is included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization. Therefore, we identify the requirement of the consumers and provide an expert assistance to their problems arising in their day-to-day dealings with their service providers.
A consumer can seek information, advice or guidance for his queries and complaints at our customer service desk.